This Privacy Policy applies to the Charlise Executive website (hereby referred to as the “Website”) operated by Charlise Executive (hereby referred to as the “Service Provider”). This service is intended for use “AS IS”.

Information Collection and Use

The Website collects information when you visit, interact with, or make bookings through it. This information may include:

Your device’s Internet Protocol address (e.g., IP address)
Browser type and version
Pages you visit, time and date of your visit, and time spent on those pages
Referral sources (how you arrived at the Website)

For a better experience while using the Website, the Service Provider may require you to provide certain personally identifiable information, including but not limited to:

Full name
Email address
Contact number
Pickup and drop-off locations
Travel details (date, time, number of passengers)
Payment and billing information

The information collected is used for the following purposes:

To process bookings and provide transportation services
To communicate confirmations, updates, and customer support
To improve the Website’s functionality and user experience
To send promotional offers, updates, and marketing communications (only if you opt-in)

Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies to enhance user experience. Cookies may be used to:

Remember your preferences and settings
Analyze Website traffic and usage patterns
Deliver relevant advertisements and marketing content

You can choose to accept or refuse cookies through your browser settings. However, disabling cookies may affect certain functionalities of the Website.

Third-Party Services

The Service Provider may employ third-party companies and individuals for the following reasons:

To facilitate bookings and payment processing
To provide analytics and performance monitoring
To assist in marketing and advertising

These third parties may have access to your Personal Information only to perform tasks on behalf of the Service Provider and are obligated not to disclose or use it for any other purpose.

The Service Provider may disclose User-Provided and Automatically Collected Information:

as required by law, such as to comply with a legal obligation or government request;
to protect and defend the rights or property of the Service Provider;
to prevent or investigate possible wrongdoing in connection with the Website;
to protect the personal safety of users or the public;
with trusted service providers under strict confidentiality agreements.

Payment Information

All payments made through the Website are processed securely via third-party payment providers. The Service Provider does not store full payment card details. Payment providers adhere to strict security standards to ensure your financial data is protected.

Data Retention Policy

The Service Provider will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, including fulfilling bookings, legal obligations, resolving disputes, and enforcing agreements.

If you wish to request deletion of your personal data, you may contact the Service Provider using the contact details below.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access, update, or delete your information
The right to correct inaccurate or incomplete data
The right to object to or restrict processing
The right to withdraw consent at any time
The right to data portability

To exercise any of these rights, please contact the Service Provider.

Children

The Service Provider does not knowingly collect personally identifiable information from children under the age of 13. If it is discovered that a child has provided personal information, the Service Provider will take steps to delete such information promptly. Parents and guardians are encouraged to monitor their children’s internet usage.

Security

The Service Provider takes appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Links to Other Apps & Website

The Website may contain links to external apps & sites that are not operated by the Service Provider. The Service Provider is not responsible for the content, privacy policies, or practices of any third-party websites. Users are advised to review the privacy policies of those websites.

Changes

This Privacy Policy may be updated from time to time. The Service Provider will notify users of any changes by updating this page. Continued use of the Website after changes are posted constitutes acceptance of those changes.

This Privacy Policy is effective as of 2026-02-20.

Your Consent

By using the Website, you consent to the collection and use of your information in accordance with this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your data, please contact Charlise Executive via email at info@charlise.co.uk.